Recent Posts

Spring Flooding Prevention

4/2/2018 (Permalink)

Spring is known for its unpredictable weather. The combination of heavy rains and rapid snow thaw from the mountains can result in severe home flooding. Here are vital tips to prepare your home for spring thaw and prevent water damage:

  • Remove snow around your house with a shovel so that thawed snow will drain away from your home. Also, remove obstructions or debris that could prevent water from being carried away from your house.
  • Check your home’s drainage. Ensure that flood drains outside your house are not obstructed by debris. Roof drains should be open and flow freely.
  • Clear gutters of all ice, snow and any possible blockages.       
  • Have your roof inspected to ensure that it is prepared for storms and to keep water out of your house. 
  • Elevate items in the basement. Relocate sensitive items, such as documents or electronics to the upper levels of your home. 
  • Install a sump pump in the basement. Sump pumps protect your basement from flooding by removing excess water around your home’s foundation, transporting it safely outside. If you already have a sump pump, make sure it is clean and the intake valve is clear. Test the sump pump to ensure it’s in proper condition.
  • Purchase flood insurance ahead of time. Most homeowners’ policies do not include flood damage so it’s important to purchase this protection separately. However, make the call today as flood insurance becomes effective 30 days after the date of purchase.
  • If you do run into flood water entering your home call SERVPRO OF HELENA & GREAT FALLS. 406-458-6008.

Spring Flooding Prevention

4/2/2018 (Permalink)

Spring is known for its unpredictable weather. The combination of heavy rains and rapid snow thaw from the mountains can result in severe home flooding. Here are vital tips to prepare your home for spring thaw and prevent water damage:

  • Remove snow around your house with a shovel so that thawed snow will drain away from your home. Also, remove obstructions or debris that could prevent water from being carried away from your house.
  • Check your home’s drainage. Ensure that flood drains outside your house are not obstructed by debris. Roof drains should be open and flow freely.
  • Clear gutters of all ice, snow and any possible blockages.       
  • Have your roof inspected to ensure that it is prepared for storms and to keep water out of your house. 
  • Elevate items in the basement. Relocate sensitive items, such as documents or electronics to the upper levels of your home. 
  • Install a sump pump in the basement. Sump pumps protect your basement from flooding by removing excess water around your home’s foundation, transporting it safely outside. If you already have a sump pump, make sure it is clean and the intake valve is clear. Test the sump pump to ensure it’s in proper condition.
  • Purchase flood insurance ahead of time. Most homeowners’ policies do not include flood damage so it’s important to purchase this protection separately. However, make the call today as flood insurance becomes effective 30 days after the date of purchase.
  • If you do run into flood water entering your home call SERVPRO OF HELENA & GREAT FALLS. 406-458-6008.

Why Pipes Burst

12/13/2017 (Permalink)

Water Damage Why Pipes Burst Call us at SERVPRO of Helena & Great Falls if you have damage due to frozen pipes.

When water freezes, it expands. That's why a can of soda explodes if it's put into a freezer to chill quickly and forgotten. When water freezes in a pipe, it also expands the same way. If it expands enough, the pipe bursts, water escapes and serious damage results.

Surprisingly, ice forming in a pipe does not typically cause a break where the ice blockage occurs. It's not the radial expansion of ice against the wall of the pipe that causes the break. Rather, following a complete ice blockage in a pipe, continued freezing and expansion inside the pipe causes water pressure to increase downstream. Between the ice blockage and a closed faucet at the end. It's this increase in water pressure that leads to pipe failure. Usually the pipe bursts where little or no ice has formed. Upstream from the ice blockage the water can always retreat back towards its source, so there is no pressure build-up to cause a break. Water has to freeze for ice blockages to occur. Pipes that are adequately protected along their entire length by placement within the building's insulation, insulation on the pipe itself, or heating, are safe.

Call SERVPRO of Helena & Great Falls if you experience a broken pipe in your Helena or Great Falls home (406) 458-6008.

Christmas Holiday Safety

12/13/2017 (Permalink)

Fire Damage Christmas Holiday Safety Christmas Trees can start a huge fire that can completely damage your Helena or Great Falls home. Follow our safety instructions.

The Christmas season is in full swing. During this time each year, the traditional Christmas tree fills the family room surrounded by presents. BE CAREFUL - Christmas tree fires are infrequent, but they can happen. Listed below are a few good measures that will help ensure your home’s safety:
• Make sure you pick a healthy tree; trees with brown needles indicate dryness.
• Make sure your tree is placed in a sturdy stand to prevent it from falling over.
• Make sure your stand has an adequate basin for water.
• Make sure to check and water your tree daily.
• Check your lights to make sure they are fire resistant and supported by a national testing organization.
• Keep your trees a safe distance from any heat source.
• Make sure that the lights and any extension cords used are in good working condition; look for and replace damaged wires.
• Check all the bulbs to make sure they are working properly.
• Make sure you have adequate smoke alarms in the area and they are working properly.
The SERVPRO of Helena & Great Falls team wants to ensure that everyone has a safe and joyous season. In the unlikely event that a fire were to occur, know that the SERVPRO team in Helena and Great Falls is ready to assist 24/7 by calling 406-458-6008.

Water Damage Restoration in Helena & Great Falls Homes

11/13/2017 (Permalink)

Water Damage Water Damage Restoration in Helena & Great Falls Homes Water can do a lot of damage to a home that is not visible to the eye. Let SERVPRO of Helena & Great Falls help restore your home. 406-458-6008

Water Damage Restoration

Many Helena & Great Falls homeowners who find damaged areas in their residence often try to patch the area up with store-bought repair materials. These items are typically only for temporary repairs, not permanent ones. Water can damage a home in various ways, each requiring its own solution.

When your Helena or Great Falls home needs water damage restoration, SERVPRO can assist you with the needed work. Our tools, machinery, and equipment help us in providing professional services for both large and small jobs. Because water damage spreads and grows larger, small affected areas should receive timely repair work. Prevention always requires less work and expense than what larger jobs need. Acting quickly instead of waiting for water damage to become more noticeable or problematic costs homeowners thousands extra.

Experts in restoration work can save you both time and money by doing the repairs the correct way, the first time. This eliminates the need for temporary materials, which restoration professionals need to remove before performing more permanent repairs.

SERVPRO technicians restore homes by removing sections full of water damage and then replacing the needed materials. Cleaning away the grime and grit that comes along with deterioration can revitalize some materials enough that replacement becomes unnecessary. Removing some materials leads to the discovery of additional damage on the wooden beams that make up the framework of a home.

Replacing structural supports with like materials restores the strength of the home's interior structure. Many homeowners experience an absence of creaking after this type of restoration. Window frames and doors become a bit more square once this happens, also, making them easier to open and close.

When water damage affects windows and doorways, re-framing them can solve the problem. Cabinets can also become water-damaged and require repair work. Floors, walls, ceilings, and even your belongings can sustain damage from exposure to water. We can restore all of these to like-new condition for you.

Water, while necessary for life, can quickly and easily create damaged areas in any home. Our experts also have the skills needed to locate the water coming into your home, and then eliminating the water's source, protecting your home from future water damage. Call SERVPRO of Helena & Great Falls at (406) 458-6008 for our round-the-clock services.

Preparing your Great Falls home for winter

9/25/2017 (Permalink)

Water Damage Preparing your Great Falls home for winter If you find yourself with Frozen pipes call SERVPRO.

Before winter arrives

The three central causes of frozen pipes are quick drops in temperature, poor insulation, and thermostats set too low. You can prepare your home during the warmer months.

  • Insulate pipes in your home's crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember, the more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, and only for the use intended (exterior or interior). Closely follow all manufacturers' installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

If your Great Falls or Helena area home does end up with frozen pipes call SERVPRO of Helena & Great Falls. 

Does Hidden Mold need to be Remediated?

8/30/2017 (Permalink)

Mold Remediation Does Hidden Mold need to be Remediated? Windows especially in colder climates can have Mold growth. the hot interior mixed with the freezing exterior creates moisture and mold growth--

Mold Stains and Patches Are Eliminated by SERVPRO

Mold does not need light to grow, just moisture and a surface that provides an organic food source. The wooden structure of your home provides cellulose, a perfect food source. Just a bit of moisture encourages mold spores to grow. SERVPRO assists with mold remediation behind walls, in attics, under flooring, or any other recess or covered place.
 
Your remodeling contractor found mold damage between the walls in your Helena or Great Falls Home during demolition to expand your kitchen. Our trained technicians used the Environmental Protection Agency (EPA) protocols to contain and remove the moldy material exposed due to the tear-out activity. The concern you have now is whether the mold extends into areas beyond the square-footage of the new doorway.
 
SERVPRO’s project manager works with your remodeling contractor and your insurance company to determine the extent of the mold remediation necessary. Ignoring potential mold colonies simply because they are unseen is risky for some reasons.
 
*Continued fungal growth threatens the structural integrity of your home as it consumes the wood making up the framework of your dwelling.

*Susceptible individuals may react adversely to mold, evident or hidden, particularly if they have allergies or specific sensitivity to the strains possibly growing inside the walls. Only a healthcare practitioner should advise you on the connection between mold and illness, but professional remediation of all colonies can improve air quality.

*Unchecked mold growth eventually becomes visible, extending through materials like gypsum board, wall paper, and more, spreading spores in all directions. Staining can become unsightly, especially in a newly remodeled kitchen.

*Mold often creates an unpleasant, musty odor that emanates from the cavities it occupies. Elimination of the smell requires remediation of the fungal proliferation.
 
Trust our mold remediation team to contain and remove any additional colonies. SERVPRO follows the best industry practices, using professional antimicrobial products to scrub down areas and HEPA filter-equipped air scrubbers and vacuums to clear the air and surfaces of excessive mold residues.
 
Mold also signals a moisture breach from a leak in your roof, plumbing, appliances, or excessive humidity. The SERVPRO team knows finding, containing and removing almost all of the active mold must be followed by detecting the source of the moisture. Failing to eliminate the water or moisture issue increases the risk of additional microbial infestations in the future. Although mold spores are always present, they pose little danger without water activation.
 
Rely on SERVPRO of Helena & Great Falls to remediate mold growth in any area of your home properly. Call (406) 458-6008 to set up an appointment for a consultation with one of our experienced estimators.

Providing immediate services day or night for Helena and Great Falls, Mt.

8/30/2017 (Permalink)

Commercial Providing immediate services day or night for Helena and Great Falls, Mt. Montana residents we provide immediate service day or night. Please call SERVPRO of Helena & Great Falls.

Helena and Great Falls Area Residents: We provide immediate service day or night!

SERVPRO of Helena & Great Falls provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in our area.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 406-458-6008 for Helena or 406-952-1001 for Great Falls

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property in Cascade county or Lewis and Clark county. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

www.SERVPROhelenagreatfalls.com

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Helena & Great Falls has trained professionals ready to help.

8/30/2017 (Permalink)

General SERVPRO of Helena & Great Falls has trained professionals ready to help. Our staff is highly trained and ready to help. We are an IICRC Certified Firm.

Our Highly Trained Restoration Specialists can restore your Portland Area Home

We are an IICRC Certified Firm

SERVPRO of Helena & Great Falls is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Helena & Great Falls

SERVPRO of Helena & Great Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Friendly and Talented Crew - http://www.SERVPROhelenagreatfalls.com/employee-photos

Certifications

  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program

Helena and Great Falls residents protect yourself from Wildfire Smoke.

8/30/2017 (Permalink)

Fire Damage Helena and Great Falls residents protect yourself from Wildfire Smoke. Currently Montana has 600,000 Acres burning. Please stay safe and stay indoors. If restoration is needed call SERVPRO.

Dry conditions in Montana have increased the potential for wildfires in or near wilderness areas. Stay alert for wildfire warnings and take action to protect yourself and your family from wildfire smoke.

When wildfires burn in your area, they produce smoke that may reach your community. Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant materials. This smoke can hurt your eyes, irritate your respiratory system, and worsen chronic heart and lung diseases.

Who is at greatest risk from wildfire smoke?

  • People who have heart or lung diseases, like heart disease, chest pain, lung disease, or asthma, are at higher risk from wildfire smoke.
  • Older adults are more likely to be affected by smoke. This may be due to their increased risk of heart and lung diseases.
  • Children are more likely to be affected by health threats from smoke. Children’s airways are still developing and they breathe more air per pound of body weight than adults. Also, children often spend more time outdoors engaged in activity and play.

Stay alert for wildfire warnings.

Take precautions to decrease risk from wildfire smoke.

If you have question call 406-458-6008.

Take steps to decrease your risk from wildfire smoke.

  • Check local air quality reports. Listen and watch for news or health warnings about smoke in Lewis& Clark and Cascade counties. Find out if your community provides reports about the U.S. Environmental Protection Agency’s Air Quality Index (AQI) or check the report on AirNow.gov. In addition, pay attention to public health messages about safety measures.
  • Consult local visibility guides. Some communities have monitors that measure the amount of particles in the air. In the western United States, some states and communities have guidelines to help people determine if there are high levels of particulates in the air by how far they can see.
  • Keep indoor air as clean as possible if you are advised to stay indoors. Keep windows and doors closed. Run an air conditioner, but keep the fresh-air intake closed and the filter clean to prevent outdoor smoke from getting inside. If you do not have an air conditioner and it is too warm to stay inside with the windows closed, seek shelter in a designated evacuation center or away from the affected area.
  • Avoid activities that increase indoor pollution. Burning candles, fireplaces, or gas stoves can increase indoor pollution. Vacuuming stirs up particles already inside your home, contributing to indoor pollution. Smoking also puts even more pollution into the air.
  • Prevent wildfires from starting. Prepare, build, maintain and extinguish campfires safely. Follow local regulations if you burn trash or debris. Check with your local fire department to be sure the weather is safe enough for burning.
  • Follow the advice of your doctor or other healthcare provider about medicines and about your respiratory management plan if you have asthma or another lung disease. Consider evacuating if you are having trouble breathing. Call your doctor for  advice if your symptoms worsen.
  • Do not rely on dust masks for protection. Paper “comfort” or “dust” masks commonly found at hardware stores are designed to trap large particles, such as sawdust. These masks will not protect your lungs from the small particles found in wildfire smoke.
  • Evacuate from the path of wildfires. Listen to the news to learn about current evacuation orders. Follow the instructions of local officials about when and where to evacuate. Take only essential items with you. Follow designated evacuation routes–others may be blocked–and plan for heavy traffic.
  • Keep it safe Montana.