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GREAT FALLS: (406)952-1001

Archived Blog Posts

After Storm Tips

8/3/2018 (Permalink)

Storm Damage After Storm Tips Call us at 406-458-6008 for Helena or 406-952-1001 if you experience flooding.

Here are some tips in case you encounter flooding or flash flooding. 

  • Photograph The Damage. You can never take too many photos. Your insurance company will thank you and you will have a much easier time with your claim if you have good photos.
  • Contact Your Insurance Provider. As soon as you have gathered preliminary information, you should contact your home insurance provider. In the event that your vehicle has suffered damage, contact your auto insurance provider.
  • Safety First. Be mindful of fallen power lines and take care not to come in contact with electrically charged water.
  • Inspect Plumbing. Turn of your water main if necessary. Contact a trusted plumbing contractor if you discover plumbing damage.
  • Disconnect electrical appliances that have come in contact with water. Turn off main power at the power source. Contact a electrician if you discover damaged electrical wires.
  • Inspect your roof. Heavy rains and wind may have dislodged some of your roofing. If you discover any damage, contact a roofing contractor.
  • Contact SERVPRO of NW Portland. If the storm has resulted in flooding, call SERVPRO of Helena & Great Falls immediately to start the water remediation process. Secondary water damage can occur in as little as 24 hours.
  • DO NOT attempt to remove fallen trees yourself. Contact a reputable arborist if the tree is on your property or the appropriate municipality if it has fallen across public lands or roads.
  • Always work with trustworthy local service providers. Unfortunately, there are some companies that attempt to take advantage of storm events. Always obtain a written contract that outlines the service expectations and a breakdown of costs.

SERVPRO of Helena & Great Falls specializes in the cleanup and restoration of residential and commercial property after a storm event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. If storm damage strikes your home, trust the damage restoration industry leader. 406-458-6008

Keeping a clean HVAC system reduces the chance for mold to grow

8/3/2018 (Permalink)

General Keeping a clean HVAC system reduces the chance for mold to grow Have your HVAC unit cleaned every year by SERVPRO of Helena & Great Falls.

Mold in HVAC (heating, ventilation and air conditioning) systems can cause serious health problems. When the furnace or air conditioner is turned on,  microscopic mold spores can blow out of the air ducts and circulate through the air, where they are easily inhaled.

Keeping your Ducting and the Intake clean is vital to reducing the amount of contamination your HVAC system has.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Helena & Great Falls specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today 406-458-6008.

Water Restoration Steps

7/30/2018 (Permalink)

Water Damage Water Restoration Steps Water damage in your home can do extensive damage quickly. Call SERVPRO of Helena & Great Falls to help keep the damage to a minimum.

The Steps of Water Restoration

In the event of a water related disaster, SERVPRO of Helena & Great Falls is your first line of defense. Call us today. 406-458-6008.

In the event of a water related disaster in your Great Falls home, your FIRST line of defense is to call a reputable water restoration company such as SERVPRO of Helena & Great Falls. Most of the damage will occur in the first 48 hours. The longer water has a chance to sit, the more expensive the repairs will be.

Upon arrival, SERVPRO of Helena & Great Falls will likely perform a variation of the following steps:

  • Assessment of the damage

This step consists of a walk though of the area in question. Information and photos will be gathered. The surrounding area will also be inspected. Many times, water can seep into neighboring regions and can sometimes go undetected without the aid of a trained water restoration professional.

  • Water Removal

SERVPRO of Helena & Great Falls will then begin to remove the standing water. This process will involve vacuums and extraction pumps. This step is a race against time, as the longer the water sits, the more chance for secondary damage.

  • Drying

Once all of the standing water has been removed, the drying process can begin. This stage will utilize strategically placed industrial air movers and dehumidifiers. SERVPRO utilizes scientifically proven methods and state of the art equipment to decrease the dry time. Every job is different and will require its own “dry plan”.

  • Restoration

This step includes the removal of unsalvageable materials such as damaged carpets, drywall and other waterlogged building materials. This step will reveal how much of the area was able to be restored to a preloss condition.

Each water restoration job comes with its own unique set of challenges, and is assessed on a case by case basis. This list is intended to merely explain the general procedures of water restoration. Our blog contains a wealth of information on the subject of water, fire and mold restoration. If you are looking for a reputable and dependable disaster restoration company, SERVPRO of Helena & Great Falls is an industry leader and we take pride in every job we perform. Call us today to set up an assessment. 406-458-6008

Spring Flooding Prevention

4/2/2018 (Permalink)

Spring is known for its unpredictable weather. The combination of heavy rains and rapid snow thaw from the mountains can result in severe home flooding. Here are vital tips to prepare your home for spring thaw and prevent water damage:

  • Remove snow around your house with a shovel so that thawed snow will drain away from your home. Also, remove obstructions or debris that could prevent water from being carried away from your house.
  • Check your home’s drainage. Ensure that flood drains outside your house are not obstructed by debris. Roof drains should be open and flow freely.
  • Clear gutters of all ice, snow and any possible blockages.       
  • Have your roof inspected to ensure that it is prepared for storms and to keep water out of your house. 
  • Elevate items in the basement. Relocate sensitive items, such as documents or electronics to the upper levels of your home. 
  • Install a sump pump in the basement. Sump pumps protect your basement from flooding by removing excess water around your home’s foundation, transporting it safely outside. If you already have a sump pump, make sure it is clean and the intake valve is clear. Test the sump pump to ensure it’s in proper condition.
  • Purchase flood insurance ahead of time. Most homeowners’ policies do not include flood damage so it’s important to purchase this protection separately. However, make the call today as flood insurance becomes effective 30 days after the date of purchase.
  • If you do run into flood water entering your home call SERVPRO OF HELENA & GREAT FALLS. 406-458-6008.

Why Pipes Burst

12/13/2017 (Permalink)

Water Damage Why Pipes Burst Call us at SERVPRO of Helena & Great Falls if you have damage due to frozen pipes.

When water freezes, it expands. That's why a can of soda explodes if it's put into a freezer to chill quickly and forgotten. When water freezes in a pipe, it also expands the same way. If it expands enough, the pipe bursts, water escapes and serious damage results.

Surprisingly, ice forming in a pipe does not typically cause a break where the ice blockage occurs. It's not the radial expansion of ice against the wall of the pipe that causes the break. Rather, following a complete ice blockage in a pipe, continued freezing and expansion inside the pipe causes water pressure to increase downstream. Between the ice blockage and a closed faucet at the end. It's this increase in water pressure that leads to pipe failure. Usually the pipe bursts where little or no ice has formed. Upstream from the ice blockage the water can always retreat back towards its source, so there is no pressure build-up to cause a break. Water has to freeze for ice blockages to occur. Pipes that are adequately protected along their entire length by placement within the building's insulation, insulation on the pipe itself, or heating, are safe.

Call SERVPRO of Helena & Great Falls if you experience a broken pipe in your Helena or Great Falls home (406) 458-6008.

Christmas Holiday Safety

12/13/2017 (Permalink)

Fire Damage Christmas Holiday Safety Christmas Trees can start a huge fire that can completely damage your Helena or Great Falls home. Follow our safety instructions.

The Christmas season is in full swing. During this time each year, the traditional Christmas tree fills the family room surrounded by presents. BE CAREFUL - Christmas tree fires are infrequent, but they can happen. Listed below are a few good measures that will help ensure your home’s safety:
• Make sure you pick a healthy tree; trees with brown needles indicate dryness.
• Make sure your tree is placed in a sturdy stand to prevent it from falling over.
• Make sure your stand has an adequate basin for water.
• Make sure to check and water your tree daily.
• Check your lights to make sure they are fire resistant and supported by a national testing organization.
• Keep your trees a safe distance from any heat source.
• Make sure that the lights and any extension cords used are in good working condition; look for and replace damaged wires.
• Check all the bulbs to make sure they are working properly.
• Make sure you have adequate smoke alarms in the area and they are working properly.
The SERVPRO of Helena & Great Falls team wants to ensure that everyone has a safe and joyous season. In the unlikely event that a fire were to occur, know that the SERVPRO team in Helena and Great Falls is ready to assist 24/7 by calling 406-458-6008.

Water Damage Restoration in Helena & Great Falls Homes

11/13/2017 (Permalink)

Water Damage Water Damage Restoration in Helena & Great Falls Homes Water can do a lot of damage to a home that is not visible to the eye. Let SERVPRO of Helena & Great Falls help restore your home. 406-458-6008

Water Damage Restoration

Many Helena & Great Falls homeowners who find damaged areas in their residence often try to patch the area up with store-bought repair materials. These items are typically only for temporary repairs, not permanent ones. Water can damage a home in various ways, each requiring its own solution.

When your Helena or Great Falls home needs water damage restoration, SERVPRO can assist you with the needed work. Our tools, machinery, and equipment help us in providing professional services for both large and small jobs. Because water damage spreads and grows larger, small affected areas should receive timely repair work. Prevention always requires less work and expense than what larger jobs need. Acting quickly instead of waiting for water damage to become more noticeable or problematic costs homeowners thousands extra.

Experts in restoration work can save you both time and money by doing the repairs the correct way, the first time. This eliminates the need for temporary materials, which restoration professionals need to remove before performing more permanent repairs.

SERVPRO technicians restore homes by removing sections full of water damage and then replacing the needed materials. Cleaning away the grime and grit that comes along with deterioration can revitalize some materials enough that replacement becomes unnecessary. Removing some materials leads to the discovery of additional damage on the wooden beams that make up the framework of a home.

Replacing structural supports with like materials restores the strength of the home's interior structure. Many homeowners experience an absence of creaking after this type of restoration. Window frames and doors become a bit more square once this happens, also, making them easier to open and close.

When water damage affects windows and doorways, re-framing them can solve the problem. Cabinets can also become water-damaged and require repair work. Floors, walls, ceilings, and even your belongings can sustain damage from exposure to water. We can restore all of these to like-new condition for you.

Water, while necessary for life, can quickly and easily create damaged areas in any home. Our experts also have the skills needed to locate the water coming into your home, and then eliminating the water's source, protecting your home from future water damage. Call SERVPRO of Helena & Great Falls at (406) 458-6008 for our round-the-clock services.

Preparing your Great Falls home for winter

9/25/2017 (Permalink)

Water Damage Preparing your Great Falls home for winter If you find yourself with Frozen pipes call SERVPRO.

Before winter arrives

The three central causes of frozen pipes are quick drops in temperature, poor insulation, and thermostats set too low. You can prepare your home during the warmer months.

  • Insulate pipes in your home's crawl spaces and attic, even if you live in a climate where freezing is uncommon. Exposed pipes are most susceptible to freezing. Remember, the more insulation you use, the better protected your pipes will be.
  • Heat tape or thermostatically controlled heat cables can be used to wrap pipes. Be sure to use products approved by an independent testing organization, and only for the use intended (exterior or interior). Closely follow all manufacturers' installation and operation instructions.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
  • Before winter hits, disconnect garden hoses and, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.

If your Great Falls or Helena area home does end up with frozen pipes call SERVPRO of Helena & Great Falls. 

Does Hidden Mold need to be Remediated?

8/30/2017 (Permalink)

Mold Remediation Does Hidden Mold need to be Remediated? Windows especially in colder climates can have Mold growth. the hot interior mixed with the freezing exterior creates moisture and mold growth--

Mold Stains and Patches Are Eliminated by SERVPRO

Mold does not need light to grow, just moisture and a surface that provides an organic food source. The wooden structure of your home provides cellulose, a perfect food source. Just a bit of moisture encourages mold spores to grow. SERVPRO assists with mold remediation behind walls, in attics, under flooring, or any other recess or covered place.
 
Your remodeling contractor found mold damage between the walls in your Helena or Great Falls Home during demolition to expand your kitchen. Our trained technicians used the Environmental Protection Agency (EPA) protocols to contain and remove the moldy material exposed due to the tear-out activity. The concern you have now is whether the mold extends into areas beyond the square-footage of the new doorway.
 
SERVPRO’s project manager works with your remodeling contractor and your insurance company to determine the extent of the mold remediation necessary. Ignoring potential mold colonies simply because they are unseen is risky for some reasons.
 
*Continued fungal growth threatens the structural integrity of your home as it consumes the wood making up the framework of your dwelling.

*Susceptible individuals may react adversely to mold, evident or hidden, particularly if they have allergies or specific sensitivity to the strains possibly growing inside the walls. Only a healthcare practitioner should advise you on the connection between mold and illness, but professional remediation of all colonies can improve air quality.

*Unchecked mold growth eventually becomes visible, extending through materials like gypsum board, wall paper, and more, spreading spores in all directions. Staining can become unsightly, especially in a newly remodeled kitchen.

*Mold often creates an unpleasant, musty odor that emanates from the cavities it occupies. Elimination of the smell requires remediation of the fungal proliferation.
 
Trust our mold remediation team to contain and remove any additional colonies. SERVPRO follows the best industry practices, using professional antimicrobial products to scrub down areas and HEPA filter-equipped air scrubbers and vacuums to clear the air and surfaces of excessive mold residues.
 
Mold also signals a moisture breach from a leak in your roof, plumbing, appliances, or excessive humidity. The SERVPRO team knows finding, containing and removing almost all of the active mold must be followed by detecting the source of the moisture. Failing to eliminate the water or moisture issue increases the risk of additional microbial infestations in the future. Although mold spores are always present, they pose little danger without water activation.
 
Rely on SERVPRO of Helena & Great Falls to remediate mold growth in any area of your home properly. Call (406) 458-6008 to set up an appointment for a consultation with one of our experienced estimators.

Providing immediate services day or night for Helena and Great Falls, Mt.

8/30/2017 (Permalink)

Commercial Providing immediate services day or night for Helena and Great Falls, Mt. Montana residents we provide immediate service day or night. Please call SERVPRO of Helena & Great Falls.

Helena and Great Falls Area Residents: We provide immediate service day or night!

SERVPRO of Helena & Great Falls provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in our area.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 406-458-6008 for Helena or 406-952-1001 for Great Falls

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property in Cascade county or Lewis and Clark county. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

www.SERVPROhelenagreatfalls.com

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Helena & Great Falls has trained professionals ready to help.

8/30/2017 (Permalink)

General SERVPRO of Helena & Great Falls has trained professionals ready to help. Our staff is highly trained and ready to help. We are an IICRC Certified Firm.

Our Highly Trained Restoration Specialists can restore your Portland Area Home

We are an IICRC Certified Firm

SERVPRO of Helena & Great Falls is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Helena & Great Falls

SERVPRO of Helena & Great Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Friendly and Talented Crew - http://www.SERVPROhelenagreatfalls.com/employee-photos

Certifications

  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program

Helena and Great Falls residents protect yourself from Wildfire Smoke.

8/30/2017 (Permalink)

Fire Damage Helena and Great Falls residents protect yourself from Wildfire Smoke. Currently Montana has 600,000 Acres burning. Please stay safe and stay indoors. If restoration is needed call SERVPRO.

Dry conditions in Montana have increased the potential for wildfires in or near wilderness areas. Stay alert for wildfire warnings and take action to protect yourself and your family from wildfire smoke.

When wildfires burn in your area, they produce smoke that may reach your community. Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant materials. This smoke can hurt your eyes, irritate your respiratory system, and worsen chronic heart and lung diseases.

Who is at greatest risk from wildfire smoke?

  • People who have heart or lung diseases, like heart disease, chest pain, lung disease, or asthma, are at higher risk from wildfire smoke.
  • Older adults are more likely to be affected by smoke. This may be due to their increased risk of heart and lung diseases.
  • Children are more likely to be affected by health threats from smoke. Children’s airways are still developing and they breathe more air per pound of body weight than adults. Also, children often spend more time outdoors engaged in activity and play.

Stay alert for wildfire warnings.

Take precautions to decrease risk from wildfire smoke.

If you have question call 406-458-6008.

Take steps to decrease your risk from wildfire smoke.

  • Check local air quality reports. Listen and watch for news or health warnings about smoke in Lewis& Clark and Cascade counties. Find out if your community provides reports about the U.S. Environmental Protection Agency’s Air Quality Index (AQI) or check the report on AirNow.gov. In addition, pay attention to public health messages about safety measures.
  • Consult local visibility guides. Some communities have monitors that measure the amount of particles in the air. In the western United States, some states and communities have guidelines to help people determine if there are high levels of particulates in the air by how far they can see.
  • Keep indoor air as clean as possible if you are advised to stay indoors. Keep windows and doors closed. Run an air conditioner, but keep the fresh-air intake closed and the filter clean to prevent outdoor smoke from getting inside. If you do not have an air conditioner and it is too warm to stay inside with the windows closed, seek shelter in a designated evacuation center or away from the affected area.
  • Avoid activities that increase indoor pollution. Burning candles, fireplaces, or gas stoves can increase indoor pollution. Vacuuming stirs up particles already inside your home, contributing to indoor pollution. Smoking also puts even more pollution into the air.
  • Prevent wildfires from starting. Prepare, build, maintain and extinguish campfires safely. Follow local regulations if you burn trash or debris. Check with your local fire department to be sure the weather is safe enough for burning.
  • Follow the advice of your doctor or other healthcare provider about medicines and about your respiratory management plan if you have asthma or another lung disease. Consider evacuating if you are having trouble breathing. Call your doctor for  advice if your symptoms worsen.
  • Do not rely on dust masks for protection. Paper “comfort” or “dust” masks commonly found at hardware stores are designed to trap large particles, such as sawdust. These masks will not protect your lungs from the small particles found in wildfire smoke.
  • Evacuate from the path of wildfires. Listen to the news to learn about current evacuation orders. Follow the instructions of local officials about when and where to evacuate. Take only essential items with you. Follow designated evacuation routes–others may be blocked–and plan for heavy traffic.
  • Keep it safe Montana.

Water damage? Get cleanup from SERVPRO of Helena & Great Falls

8/30/2017 (Permalink)

Water Damage Water damage? Get cleanup from SERVPRO of Helena & Great Falls Let SERVPRO of Helena & Great Falls help you when water has taken over your home. Call 406-458-6008 today.

Damage Caused by Water, from Busted Pipes or Storms, Get Cleanup from SERVPRO

There are a variety of websites showing a simple 10-step do-it-yourself fix for protecting your structure after a flood. However, they often promote their products that fail to meet EPA specifications and even forgo mentioning other important factors involved in the process.

It is hard to receive quality results while attempting to repair flood damage in your home alone, without proper training, years of experience, and access to vital resources. Using a variety of home products and household tools does not provide you with the services you deserve.  

Here is a small look at what technicians face when providing services involved in your home’s restoration process. First, you should never enter a building deemed unsafe, always wait for a professional to tell you everything is okay. Next, protect yourself; it takes protective gear for everyone who wants to enter. Before you re-enter your property, inspect it for known hazards. You might cause significant damage, start a fire, or end up in the hospital if you fail to get it right. The best thing you can do is check about flood insurance coverage.

After checking everything, all contents including furniture, personal belongings, and any object not directly connected to the structure of your home needs moved to a safe, dry location. Be careful and avoid any additional damages, each of these items could be restorable. SERVPRO does all of this for you. This is an extreme scenario of what you can face after a flooding from a ruptured plumbing line, appliance, or storm related reason.

You need to remove mud and any other debris from carpeting and flooring. Rip every section of carpeting and any other flooring out of your home. Once done, an EPA-registered disinfectant, sanitizer, and virucide should get applied everywhere. The entire process includes cutting drywall on every wall down, at least 2-feet above the highest water line to allow for proper disinfection and drying. Leaving exposed wiring, pipes, and framing materials that require cleaning and drying. Sounds like a ton of work, but SERVPRO technicians train for this.

So far we have only covered steps 1-4 of someone’s 10-step online guide to flood damage recovery in your home. Do you still want to tackle these incidents on your own, or would you rather have an expertly trained restoration specialist from SERVPRO on your side?

Contact SERVPRO of Helena & Great Falls for qualified flood damage restoration services you can count on to get you back on track. (406)458-6008.

How to properly prepare for a storm in Montana.

8/30/2017 (Permalink)

Storm Damage How to properly prepare for a storm in Montana. If you have water damage from a storm or wind call SERVPRO to help aid in restoring your home.

So, you’ve just checked the weather forecast and there’s a warning out for a severe thunderstorm. Before it hits, take that period of calm to ensure all loose objects outside are secured or moved inside during the storm. Move any cars undercover – or, at the very least, away from any trees – and check all your gutters, pipes and drains are clear of any possible blockages.

It’s also a good idea to always have an emergency kit ready to go containing a torch, first-aid supplies, battery-powered radio and any essentials should you find yourself without power or water. Store your kit in an easy-to-remember and easy-to-reach place.

Of course, one of the best things you can do for peace of mind during any extreme weather event is to take out insurance.

During

 

Stay indoors (preferably in your house’s strongest room – perhaps your basement, hallway or wardrobe) until the storm has passed, and keep away from any windows. Turn off all power points and unplug all electrical devices.

If you’re unfortunate enough to be outside during a storm, avoid trees and find the nearest shelter. Stay away from drains, gutters and waterways – they may look clear at the moment, but floodwaters can rise with surprising speed.

Should the storm hit while you’re in your car, do not attempt to drive through floodwater. If possible, move to a safe spot on higher ground and switch on your radio for updates.

After

When it’s safe to leave the house, conduct a quick examination of your property and look out for any safety hazards or damage – whether it’s a hole in the roof, a fallen tree or power lines. If damage has occurred call SERVPRO of Helena & Great Falls to help you. SERVPRO is open 24/7 365 days a year and can start the repair process to get your home back in order. Call 406-458-6008.

After you’ve ensured your own property is safe, visit your neighbors (particularly those who live alone) and check that they – and their home – are also safe.

Are you a tenant with a water damage?

8/30/2017 (Permalink)

Building Services Are you a tenant with a water damage? We know how frustrating a water damage or fire can be for a renter. Call SERVPRO of Helena & Great Falls and we can help. (406)-458-6008

Are you a tenant with a water damage?

Do you rent an apartment or a house?  These are the steps you should take if a water damage were to occur in your home or apartment.

  1. You need to contact the owner or property manager and make them aware of what happened. Homeowners and property managers know that water damages are likely to happen so it should not come as an immense shock to them.  Keep in mind that if you prolong telling them the extent of the damage will continue to increase so it is important to tell them immediately.  Also, in order for a restoration company to be able to come in and mitigate the water damage the owner of the property or someone that is authorized to make decisions for the property must approve for that company to do so, include sign the initial paperwork.  Tenants are not allowed to authorize a company to come in and work on a property that does not legally belong to them. 
  1. The next step would be determining if you would be filing a claim with your renter’s insurance for your contents if they were affected from the loss. Typically contents would not be covered by the homeowners insurance but on rare occasions it may be.  Also, depending on the contents that you have you may not have to worry about it at all.  For example, if the affected area is a living room with an average amount of furniture that you would expect in a living room the technicians would likely be able to work around, they can simply put your furniture on blocks and shift it off the wall about a foot to get air flow around the room and your furniture will dry using the same equipment needed for the structure.  However, if you have an extensive amount of affected contents that have to be moved in order for the structure to be properly dried out, the homeowner’s insurance might not cover moving out and drying your contents.  Ultimately it depends on the specific situation and the parties involved.  

Whatever the case may be, our technicians are trained to handle and properly document throughout the entire process ensuring that all parties involved are kept informed.

Please feel free to contact our office at 406-458-6008 if you have any questions on how a water damage should be handled if you are 

Preventing Frozen Pipes

8/30/2017 (Permalink)

Community Preventing Frozen Pipes If you are experiencing frozen pipes in the upcoming winter call SERVPRO at (406) 458-6008

Preventing Frozen Pipes

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

If your pipes do freeze, STAY CALM AND CALL SERVPRO.  We can make it "Like it never even happened.®"

During Cold Weather, Take Preventative Action

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Future Protection

  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Call SERVPRO of Helena & Great Falls at (406)458-6008.

Restoring Commercial Property after a water damage event

8/30/2017 (Permalink)

Commercial Restoring Commercial Property after a water damage event SERVPRO of Helena & Great Falls helping CR Anderson recover from water and fire damage.

Restoring Commercial Property after a water damage event.

Flooding and water damage events in the Great Falls and Helena commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Helena & Great Falls

SERVPRO of Helena & Great Falls specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us at (406) 458-6008

Spring Floods are coming: 4 ways they can get you

2/15/2017 (Permalink)

Storm Damage Spring Floods are coming: 4 ways they can get you Spring flooding is beginning to happen in Helena, Mt in March 2014. Rivers are becoming extremely high and runoff is dangerous.

Spring is nearing in Montana, although we’ll probably get a bunch more snow before summer rolls around (don’t worry, we’re used to it…), that’s not about to put a damper on the wonderful weather we’ve been having. What might put a damper on it, however, are the spring floods that can be prevalent this time of the year.


According to FEMA, there are four main causes for spring flooding. While some of these causes may be more relevant to you in your area than others, you should still be aware of them all, because spring flooding can affect everyone.


 


Spring Thaw


If you live in an area that gets a lot of snow, this is a big one to look out for. When the weather warms up, snow can melt quickly, resulting in a river of runoff. According to FEMA, just one foot of compacted snow contains a gallon of water. Having all that snow melt quickly could quite literally open the floodgates and wash your home – inside and out. But it’s not just the melting snow that can get to you. Runoff joins up with rivers and streams quickly, which can then force them over their banks, causing excessive flooding.


 


Spring Rains


Over-saturated ground won't absorb any more water.

Downpours that last just a few hours or prolonged precipitation that can last for days are ingredients to the recipe for floods. Spring is known for its showers and wet weather, which brings renewal to the earth. While that’s just swell, it’s also a recipe for flooding. Once the ground receives too much rain, it becomes saturated and won’t take in any more. So what happens to the water it won’t let it? It will start piling up on top, spilling down hills and into anything that stands in its way.


Heavy rain is also dangerous in areas that were recently affected by fires. Forest fires burn the ground, making it more than difficult for water to seep in. Instead of going into the earth, it runs down those parched hills, flooding anything in its path.


 


Flash Flooding


Heavy rain form multiple storms or one massive thunderstorm can be too much for the ground to absorb fast enough. When this happens, you’ve got a flash flood. FEMA describes this as “rapid flooding of low-lying areas in less than six hours.” Drought-stricken areas can be a major contributor to flash floods as well, since the dry ground won’t absorb the rain. Flash floods are especially frightening due to the speed in which the waters rise. When a flash flood comes, your time for preparing are past.


 


Levees and Dams


The United States has thousands of miles of levees and dams, all of which are there to help protect us from flooding. However, these can weaken and erode – or even flood over and fail – during times of intense rain. One example of severe flooding from a dam is the Teton Dam Flood, in Idaho in 1976. This flood was catastrophic and caused massive amounts of damage to the communities it rushed through.


 


 


These are some of the main causes of flooding, but don’t be surprised if the waters rise in some other way. For even more ways you could be affected by floods, visit floodsmart.gov. They have a long list of flood causes, although many of them are very area specific.


So, now that you know some major flood threats, how will you prepare for them? Research the various flood threats within your area and prepare accordingly. For starters, we recommend investing in an emergency kit that’s easy to grab and take with you should you need to evacuate. After all, if the flooding gets bad enough, you could be without a home for quite some time. You’ll be grateful you have those resources to fall back on.


 If you do end up affected by spring flooding call SERVPRO at 406-952-1001 for the Great Falls, Mt area and 406-458-6008 for the Helena, Mt area.

Preparing to stay safe and healthy this winter

9/26/2016 (Permalink)

General Preparing to stay safe and healthy this winter First sign of winter showing up.

Although winter comes as no surprise, many of us are not ready for its arrival. If you are prepared for the hazards of winter, you will be more likely to stay safe and healthy when temperatures start to fall.

Take These Steps for Your Home

Many people prefer to remain indoors in the winter, but staying inside is no guarantee of safety. Take these steps to keep your home safe and warm during the winter months.

Winterize your home.

Install weather stripping, insulation, and storm windows.

Insulate water lines that run along exterior walls.

Clean out gutters and repair roof leaks.

Check your heating systems.

Have your heating system serviced professionally to make sure that it is clean, working properly, and ventilated to the outside.

Inspect and clean fireplaces and chimneys.

Install a smoke detector. Test batteries monthly.

Have a safe alternate heating source and alternate fuels available.

Prevent carbon monoxide (CO) emergencies.

Install a CO detector to alert you of the presence of the deadly, odorless, colorless gas. Check batteries when you change your clocks in the fall and spring.

Learn symptoms of CO poisoning: headache, dizziness, weakness, upset stomach, vomiting, chest pain, and confusion.

Hire Professionals For Sewage and Water Damage Restoration

7/7/2016 (Permalink)

Water Damage Hire Professionals For Sewage and Water Damage Restoration Picture from a water job that sat for 3 months. The home was covered in mold.

When water damage resulting from sewage issues or some other problem affects your property, you need to take effective action immediately. Although the water issue may seem minor, it can cause substantive damage to your house if it is not eliminated quickly and correctly. And while you may be inclined to start the water removal process on your own, it is important always to have this work completed by a team of professionals from SERVPRO  Here are several reasons why:

Water Damage Is Progressive
Water damage can worsen with each passing moment. The longer you postpone calling water damage restoration experts to fix the problems, the greater the damages will be. Apart from obvious damage to contents and building materials, you may also be victimized by a mold infestation if the water is not removed promptly. Exposure to fungi may cause health effects as well as increase restoration costs.

Sewage Water is Dangerous
If the excessive water on your property contains sewage, it is very dangerous. In fact, sewage water contains pathogens, pesticides, and waste matter. Black water causes health implications if you come in contact with this type of water. Contact professionals who can remove the sewage water quickly and safely. Don't attempt to do it yourself. Training, specialized equipment, and hazmat clothing are required for a return of safety to your property.

Electrical Hazards
Water, being a conductor of electricity, can send shocks powerful enough to cause electrocution under some circumstances. Whether you're dealing with black, gray or clean water, the extraction process brings with it electrical hazards. Don't subject yourself to the risk of electrocution. Instead, allow the experienced professionals from SERVPRO to complete the process for you. These individuals possess the knowledge and hands-on experience necessary to complete the process in a safe manner that precludes you and them from experiencing illness or injury.

Call SERVPRO Now
Although water damage in Longmont can disrupt your well-being and cause inconveniences within your daily life, it doesn't have to drain all your energy and assets. To restore your property and resume your way of life, contact the water damage restoration experts of SERVPRO. Our IICRC-certified technicians will clean and dry your property with remarkable speed, and we'll also provide you with complete customer service that keeps you calm throughout the remediation process. We will document, invite you for a final walk-through,  and guarantee that your home is dry and safe. "Like it never even happened."
Highly-Trained Water Restoration Specialists

As water damage specialists, SERVPRO of Helena & Great falls has the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates. Call us 24/7 for help. (406) 431-8083.

Blood Borne Pathogens Cleanup

7/7/2016 (Permalink)

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances. We provide cleanup and recovery services for many biohazard situations. These include the following:



  • Sewage backups

  • Crime scene residues

  • Suicide/death accidents

  • Homicide cleanups

  • Blood cleanup

  • Accident cleanup

  • Hoarding scenes

  • Animal waste/remains


We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accidents, trauma, crime or death. Trained SERVPRO of Helena & Great Falls Professionals clean, disinfect and deodorize the structure.


We are Biohazard Cleanup Specialists:



  • Immediate response, 24 hours/7 days per week

  • Family owned and operated franchise

  • We Bill the Insurance Directly - One Less Thing for You to Worry About

  • We have trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances

  • We have advanced inspection and extraction equipment


Have Questions? Call Us Today - We're Here To Help


406-458-6008

Teaching children what to do in a fire.

7/7/2016 (Permalink)

Fire Damage Teaching children what to do in a fire. Planned evacuation for a house fire.

In 2014, there were an estimated 367,500 reported home structure fires and 2,745 associated civilian deaths. In the United States Fire can spread rapidly through your home, leaving you as little as one or two minutes to escape safely once the alarm sounds. A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound. Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm. Make sure to have a meeting location outside the home.

Quick and Useful House Cleaning Tips

7/7/2016 (Permalink)

Cleaning Quick and Useful House Cleaning Tips The husband and wife that cleans together stays together.

Clean a Mirror

You don’t have to buy glass cleaners and paper towels to clean your mirrors.  Just some vinegar and an old newspaper is all you need to keep your mirrors shining as new. Your house will look cleaner if the mirrors are clean.

Rinse Your Plate

Cleaning plates is a tuff thing if its kept for some time un cleaned. I rinse my plate after dinner and have all my family members do the same and it makes washing plates so easy. It is a small and simple habit but makes a lot of trouble easier. I don’t like trying to wash dried food off of dishes, do you?

Cleaning the Oven

Does your oven get used every day?  Someday if you’re not using your oven, give it a quick spray of oven cleaner and keep it like that till the next day. Before you turn on your oven the next day, give it a quick wipe down. The baked on stuff comes off much easier than ever.

Cleaning the Microwave

Cleaning a microwave is easy. Fill up a cup of water and put it in there on high for a few minutes. The steam from the cup will loosen any stuck-on food, and then you can just wipe it away. It’s that simple.

Cleaning the Fridge

A fridge looks big and cleaning it looks even bigger. Follow my steps and the work will be a bit easier. First toss out any bad food. Then start with wiping down the top shelves and work down. Baking soda and water make a great cleaner and won’t leave your fridge smelling like

harsh cleanser. After you wipe out the crispers, line them with paper towels for easier cleaning next time. Cleaning the fridge was never this easy.

Cleaning your Bathroom

You can use lemon oil to shine the tiles of your bathroom. Lemon oil will also prevent mold and mildew. Use a false teeth bubbling tablet to avoid rings. Sometimes the problem with shower is that hard water gets build up there. Fill a plastic bag with vinegar and place it over shower head to remove hard water buildup. You can use alcohol to  shine bathroom faucets.

Toilet Hygiene

One of the most hated things to do but fortuitously, it can be done very fast if you follow the way I do, few steps to follow to get it done quickly. First pour some cleaner in the bowl to soak. Then wipe down the seat and outside of the bowl with an antibacterial wipe or spray cleaner. After that scrub the bowl with a toilet brush and finally wipe down everything again with a dry cloth to make it shine.

Bathtubs can be cleaned too EASILY

To clean bathtubs here are a few things that may help:

Use a cleanser that will foam or bubble. This allows you to “soak” your tub or shower, even if it’s a vertical wall. Get a scrubber that fits your needs, a long-handled one or an extra firm one, pick a scrubber that will be easiest for you to use. Moreover, spraying the tub or shower down after each use can make deep cleaning easier.

How to help prevent flooding to your home in Helena or Great Falls due to a storm.

7/7/2016 (Permalink)

Storm Damage How to help prevent flooding to your home in Helena or Great Falls due to a storm. Flooding in Helena, Mt.

According to the National Flood Insurance program flooding is the most common natural disaster in the United States causing $2.7 billion in losses between 2001 and 2010. Flooding is not covered by most homeowner’s insurance policies so it may be necessary to buy a separate flood policy for your home.

Here are a couple of tips to keep water from entering your home during a heavy rain event:

1.    Fix foundation leaks that may allow water to enter your home.

2.    Make sure your roof is secure and protected.

3.     Clear gutters and drains

If water ever floods your home, getting someone on site as soon as possible is key to keeping the amount of damage to a minimum. SERVPRO of Birmingham is ready to respond at any time and also provides a free assessment and estimate.

Fire Damage: How do we do it?

7/7/2016 (Permalink)

Fire Damage Fire Damage: How do we do it? Fire with a lot of belongings. Most of the contents were restored.

Do you ever wonder how SERVPRO keeps up with every customer’s job progress? SERVPRO of Helena & Great Falls has a pretty tried and true method to keep everyone up to date on the progress of every job. When a customer first calls in a loss, we at SERVPRO of Helena & Great Falls enter all of the pertinent information into a form called the FNOL or “First Notice of Loss.” This form is sent to everyone involved including our First Responders, Office staff so they can communicate with your insurance company, managers and ownership so they know the status of every job in progress. Every note, assessment, detail associated with that job from that point forward is attached to that initial FNOL so that it is at our fingertips if you ever have any questions or concerns.

Why choose Professional Damage Restoration?

7/7/2016 (Permalink)

Water Damage Why choose Professional Damage Restoration? SERVPRO equipment doing its work.

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it your self. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.

  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done

  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care

  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor

  • The quick remediation of the problem is important for more than repairs, it is also a health consideration

  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.

  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

  • Call us at SERVPRO of Helena & Great Falls so we can help you with your water, fire or mold damage. 

Does Your Helena or Great Falls area home Have A Mold Problem?

7/7/2016 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – SERVPRO of Helena & Gret Falls-406-458-6008

    Our Highly Trained Restoration Specialists can restore your Helena or Great Falls home

    7/7/2016 (Permalink)

    SERVPRO of Helena & Great Falls is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

    IICRC Certified Firms must

    • Present accurate information to consumers and conduct business with honesty and integrity.

    • Require a technician on all jobs who has been formally trained and passed all required tests.

    • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

    • Maintain liability insurance to protect all parties in the event of an accident.

    • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

    The IICRC Develops The Standards For The Restoration Industry

    The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

    Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

    About SERVPRO of Helena & Great Falls

    SERVPRO of [[Franchise Name]] specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Restoring Your Helena or Great Falls Commercial Property After A Water Damage Event

    4/28/2016 (Permalink)

    Flooding and water damage events at Helena commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Helena & Great Falls 

    SERVPRO of Helena & Great Falls specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

    Call Us Today (406) 458-6008

    Helena and Great Falls Smoke and Soot Cleanup

    4/28/2016 (Permalink)

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Helena & Great Falls will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

    Wet Smoke – Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke – Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue – Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – (406) 458-6008

    For Immediate Service in the Helena & Great Falls area, Call SERVPRO

    4/28/2016 (Permalink)

    SERVPRO of Helena & Great Falls provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Helena. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    • 24-Hour Emergency Service
    • Faster to Any-Sized Disaster
    • Highly Trained Restoration Technicians
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment 

    Have Questions? Call Us 24/7 – (406) 458-6008

    Residential Services

    Whether your Helena home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

    • Water Damage Restoration
    • Fire Damage Restoration
    • Mold Remediation
    • Storm Damage Restoration
    • Cleaning Services
    • Building/Reconstruction Services

    Commercial Services

    There's never a convenient time for fire or Water damage to strike your Helena commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROhelenagreatfalls.com/commercial-restoration-cleaning

    • Commercial Water Damage Restoration
    • Commercial Fire Damage Restoration

    When Storms or Floods hit the Helena and Great Falls area, SERVPRO is ready!

    4/28/2016 (Permalink)

    SERVPRO of Helena & Great Falls specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit Helena, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

    Have Storm or Flood Damage? Call Us Today (406) 458-6008

    Helena and Great Falls Residents: Follow These Mold Safety Tips If You Suspect Mold

    4/28/2016 (Permalink)

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO of Helena & Great Falls for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Helena & Great Falls specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – (406) 458-6008

    Lewis and Clark County and Cascade County 24 Hour Emergency Water Damage Service

    4/26/2016 (Permalink)

    SERVPRO of Helena & Great Falls is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - (406) 458-6008

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of  Helena & Great Falls has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    About SERVPRO of Helena & Great Falls

    SERVPRO of Helena & Great Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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