Recent Posts

Does Hidden Mold need to be Remediated?

8/30/2017 (Permalink)

Mold Remediation Does Hidden Mold need to be Remediated? Windows especially in colder climates can have Mold growth. the hot interior mixed with the freezing exterior creates moisture and mold growth--

Mold Stains and Patches Are Eliminated by SERVPRO

Mold does not need light to grow, just moisture and a surface that provides an organic food source. The wooden structure of your home provides cellulose, a perfect food source. Just a bit of moisture encourages mold spores to grow. SERVPRO assists with mold remediation behind walls, in attics, under flooring, or any other recess or covered place.
 
Your remodeling contractor found mold damage between the walls in your Helena or Great Falls Home during demolition to expand your kitchen. Our trained technicians used the Environmental Protection Agency (EPA) protocols to contain and remove the moldy material exposed due to the tear-out activity. The concern you have now is whether the mold extends into areas beyond the square-footage of the new doorway.
 
SERVPRO’s project manager works with your remodeling contractor and your insurance company to determine the extent of the mold remediation necessary. Ignoring potential mold colonies simply because they are unseen is risky for some reasons.
 
*Continued fungal growth threatens the structural integrity of your home as it consumes the wood making up the framework of your dwelling.

*Susceptible individuals may react adversely to mold, evident or hidden, particularly if they have allergies or specific sensitivity to the strains possibly growing inside the walls. Only a healthcare practitioner should advise you on the connection between mold and illness, but professional remediation of all colonies can improve air quality.

*Unchecked mold growth eventually becomes visible, extending through materials like gypsum board, wall paper, and more, spreading spores in all directions. Staining can become unsightly, especially in a newly remodeled kitchen.

*Mold often creates an unpleasant, musty odor that emanates from the cavities it occupies. Elimination of the smell requires remediation of the fungal proliferation.
 
Trust our mold remediation team to contain and remove any additional colonies. SERVPRO follows the best industry practices, using professional antimicrobial products to scrub down areas and HEPA filter-equipped air scrubbers and vacuums to clear the air and surfaces of excessive mold residues.
 
Mold also signals a moisture breach from a leak in your roof, plumbing, appliances, or excessive humidity. The SERVPRO team knows finding, containing and removing almost all of the active mold must be followed by detecting the source of the moisture. Failing to eliminate the water or moisture issue increases the risk of additional microbial infestations in the future. Although mold spores are always present, they pose little danger without water activation.
 
Rely on SERVPRO of Helena & Great Falls to remediate mold growth in any area of your home properly. Call (406) 458-6008 to set up an appointment for a consultation with one of our experienced estimators.

Providing immediate services day or night for Helena and Great Falls, Mt.

8/30/2017 (Permalink)

Commercial Providing immediate services day or night for Helena and Great Falls, Mt. Montana residents we provide immediate service day or night. Please call SERVPRO of Helena & Great Falls.

Helena and Great Falls Area Residents: We provide immediate service day or night!

SERVPRO of Helena & Great Falls provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in our area.

We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 406-458-6008 for Helena or 406-952-1001 for Great Falls

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property in Cascade county or Lewis and Clark county. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

www.SERVPROhelenagreatfalls.com

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO of Helena & Great Falls has trained professionals ready to help.

8/30/2017 (Permalink)

General SERVPRO of Helena & Great Falls has trained professionals ready to help. Our staff is highly trained and ready to help. We are an IICRC Certified Firm.

Our Highly Trained Restoration Specialists can restore your Portland Area Home

We are an IICRC Certified Firm

SERVPRO of Helena & Great Falls is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Helena & Great Falls

SERVPRO of Helena & Great Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Friendly and Talented Crew - http://www.SERVPROhelenagreatfalls.com/employee-photos

Certifications

  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program

Helena and Great Falls residents protect yourself from Wildfire Smoke.

8/30/2017 (Permalink)

Fire Damage Helena and Great Falls residents protect yourself from Wildfire Smoke. Currently Montana has 600,000 Acres burning. Please stay safe and stay indoors. If restoration is needed call SERVPRO.

Dry conditions in Montana have increased the potential for wildfires in or near wilderness areas. Stay alert for wildfire warnings and take action to protect yourself and your family from wildfire smoke.

When wildfires burn in your area, they produce smoke that may reach your community. Wildfire smoke is a mixture of gases and fine particles from burning trees and other plant materials. This smoke can hurt your eyes, irritate your respiratory system, and worsen chronic heart and lung diseases.

Who is at greatest risk from wildfire smoke?

  • People who have heart or lung diseases, like heart disease, chest pain, lung disease, or asthma, are at higher risk from wildfire smoke.
  • Older adults are more likely to be affected by smoke. This may be due to their increased risk of heart and lung diseases.
  • Children are more likely to be affected by health threats from smoke. Children’s airways are still developing and they breathe more air per pound of body weight than adults. Also, children often spend more time outdoors engaged in activity and play.

Stay alert for wildfire warnings.

Take precautions to decrease risk from wildfire smoke.

If you have question call 406-458-6008.

Take steps to decrease your risk from wildfire smoke.

  • Check local air quality reports. Listen and watch for news or health warnings about smoke in Lewis& Clark and Cascade counties. Find out if your community provides reports about the U.S. Environmental Protection Agency’s Air Quality Index (AQI) or check the report on AirNow.gov. In addition, pay attention to public health messages about safety measures.
  • Consult local visibility guides. Some communities have monitors that measure the amount of particles in the air. In the western United States, some states and communities have guidelines to help people determine if there are high levels of particulates in the air by how far they can see.
  • Keep indoor air as clean as possible if you are advised to stay indoors. Keep windows and doors closed. Run an air conditioner, but keep the fresh-air intake closed and the filter clean to prevent outdoor smoke from getting inside. If you do not have an air conditioner and it is too warm to stay inside with the windows closed, seek shelter in a designated evacuation center or away from the affected area.
  • Avoid activities that increase indoor pollution. Burning candles, fireplaces, or gas stoves can increase indoor pollution. Vacuuming stirs up particles already inside your home, contributing to indoor pollution. Smoking also puts even more pollution into the air.
  • Prevent wildfires from starting. Prepare, build, maintain and extinguish campfires safely. Follow local regulations if you burn trash or debris. Check with your local fire department to be sure the weather is safe enough for burning.
  • Follow the advice of your doctor or other healthcare provider about medicines and about your respiratory management plan if you have asthma or another lung disease. Consider evacuating if you are having trouble breathing. Call your doctor for  advice if your symptoms worsen.
  • Do not rely on dust masks for protection. Paper “comfort” or “dust” masks commonly found at hardware stores are designed to trap large particles, such as sawdust. These masks will not protect your lungs from the small particles found in wildfire smoke.
  • Evacuate from the path of wildfires. Listen to the news to learn about current evacuation orders. Follow the instructions of local officials about when and where to evacuate. Take only essential items with you. Follow designated evacuation routes–others may be blocked–and plan for heavy traffic.
  • Keep it safe Montana.

Water damage? Get cleanup from SERVPRO of Helena & Great Falls

8/30/2017 (Permalink)

Water Damage Water damage? Get cleanup from SERVPRO of Helena & Great Falls Let SERVPRO of Helena & Great Falls help you when water has taken over your home. Call 406-458-6008 today.

Damage Caused by Water, from Busted Pipes or Storms, Get Cleanup from SERVPRO

There are a variety of websites showing a simple 10-step do-it-yourself fix for protecting your structure after a flood. However, they often promote their products that fail to meet EPA specifications and even forgo mentioning other important factors involved in the process.

It is hard to receive quality results while attempting to repair flood damage in your home alone, without proper training, years of experience, and access to vital resources. Using a variety of home products and household tools does not provide you with the services you deserve.  

Here is a small look at what technicians face when providing services involved in your home’s restoration process. First, you should never enter a building deemed unsafe, always wait for a professional to tell you everything is okay. Next, protect yourself; it takes protective gear for everyone who wants to enter. Before you re-enter your property, inspect it for known hazards. You might cause significant damage, start a fire, or end up in the hospital if you fail to get it right. The best thing you can do is check about flood insurance coverage.

After checking everything, all contents including furniture, personal belongings, and any object not directly connected to the structure of your home needs moved to a safe, dry location. Be careful and avoid any additional damages, each of these items could be restorable. SERVPRO does all of this for you. This is an extreme scenario of what you can face after a flooding from a ruptured plumbing line, appliance, or storm related reason.

You need to remove mud and any other debris from carpeting and flooring. Rip every section of carpeting and any other flooring out of your home. Once done, an EPA-registered disinfectant, sanitizer, and virucide should get applied everywhere. The entire process includes cutting drywall on every wall down, at least 2-feet above the highest water line to allow for proper disinfection and drying. Leaving exposed wiring, pipes, and framing materials that require cleaning and drying. Sounds like a ton of work, but SERVPRO technicians train for this.

So far we have only covered steps 1-4 of someone’s 10-step online guide to flood damage recovery in your home. Do you still want to tackle these incidents on your own, or would you rather have an expertly trained restoration specialist from SERVPRO on your side?

Contact SERVPRO of Helena & Great Falls for qualified flood damage restoration services you can count on to get you back on track. (406)458-6008.

How to properly prepare for a storm in Montana.

8/30/2017 (Permalink)

Storm Damage How to properly prepare for a storm in Montana. If you have water damage from a storm or wind call SERVPRO to help aid in restoring your home.

So, you’ve just checked the weather forecast and there’s a warning out for a severe thunderstorm. Before it hits, take that period of calm to ensure all loose objects outside are secured or moved inside during the storm. Move any cars undercover – or, at the very least, away from any trees – and check all your gutters, pipes and drains are clear of any possible blockages.

It’s also a good idea to always have an emergency kit ready to go containing a torch, first-aid supplies, battery-powered radio and any essentials should you find yourself without power or water. Store your kit in an easy-to-remember and easy-to-reach place.

Of course, one of the best things you can do for peace of mind during any extreme weather event is to take out insurance.

During

 

Stay indoors (preferably in your house’s strongest room – perhaps your basement, hallway or wardrobe) until the storm has passed, and keep away from any windows. Turn off all power points and unplug all electrical devices.

If you’re unfortunate enough to be outside during a storm, avoid trees and find the nearest shelter. Stay away from drains, gutters and waterways – they may look clear at the moment, but floodwaters can rise with surprising speed.

Should the storm hit while you’re in your car, do not attempt to drive through floodwater. If possible, move to a safe spot on higher ground and switch on your radio for updates.

After

When it’s safe to leave the house, conduct a quick examination of your property and look out for any safety hazards or damage – whether it’s a hole in the roof, a fallen tree or power lines. If damage has occurred call SERVPRO of Helena & Great Falls to help you. SERVPRO is open 24/7 365 days a year and can start the repair process to get your home back in order. Call 406-458-6008.

After you’ve ensured your own property is safe, visit your neighbors (particularly those who live alone) and check that they – and their home – are also safe.

Are you a tenant with a water damage?

8/30/2017 (Permalink)

Building Services Are you a tenant with a water damage? We know how frustrating a water damage or fire can be for a renter. Call SERVPRO of Helena & Great Falls and we can help. (406)-458-6008

Are you a tenant with a water damage?

Do you rent an apartment or a house?  These are the steps you should take if a water damage were to occur in your home or apartment.

  1. You need to contact the owner or property manager and make them aware of what happened. Homeowners and property managers know that water damages are likely to happen so it should not come as an immense shock to them.  Keep in mind that if you prolong telling them the extent of the damage will continue to increase so it is important to tell them immediately.  Also, in order for a restoration company to be able to come in and mitigate the water damage the owner of the property or someone that is authorized to make decisions for the property must approve for that company to do so, include sign the initial paperwork.  Tenants are not allowed to authorize a company to come in and work on a property that does not legally belong to them. 
  1. The next step would be determining if you would be filing a claim with your renter’s insurance for your contents if they were affected from the loss. Typically contents would not be covered by the homeowners insurance but on rare occasions it may be.  Also, depending on the contents that you have you may not have to worry about it at all.  For example, if the affected area is a living room with an average amount of furniture that you would expect in a living room the technicians would likely be able to work around, they can simply put your furniture on blocks and shift it off the wall about a foot to get air flow around the room and your furniture will dry using the same equipment needed for the structure.  However, if you have an extensive amount of affected contents that have to be moved in order for the structure to be properly dried out, the homeowner’s insurance might not cover moving out and drying your contents.  Ultimately it depends on the specific situation and the parties involved.  

Whatever the case may be, our technicians are trained to handle and properly document throughout the entire process ensuring that all parties involved are kept informed.

Please feel free to contact our office at 406-458-6008 if you have any questions on how a water damage should be handled if you are 

Preventing Frozen Pipes

8/30/2017 (Permalink)

Community Preventing Frozen Pipes If you are experiencing frozen pipes in the upcoming winter call SERVPRO at (406) 458-6008

Preventing Frozen Pipes

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the "strength" of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls that have little or no insulation are also subject to freezing.

If your pipes do freeze, STAY CALM AND CALL SERVPRO.  We can make it "Like it never even happened.®"

During Cold Weather, Take Preventative Action

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Future Protection

  • Consider relocating exposed pipes to provide increased protection from freezing.
  • Pipes can be relocated by a professional if the home is remodeled.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Call SERVPRO of Helena & Great Falls at (406)458-6008.

Restoring Commercial Property after a water damage event

8/30/2017 (Permalink)

Commercial Restoring Commercial Property after a water damage event SERVPRO of Helena & Great Falls helping CR Anderson recover from water and fire damage.

Restoring Commercial Property after a water damage event.

Flooding and water damage events in the Great Falls and Helena commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Helena & Great Falls

SERVPRO of Helena & Great Falls specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us at (406) 458-6008

Spring Floods are coming: 4 ways they can get you

2/15/2017 (Permalink)

Storm Damage Spring Floods are coming: 4 ways they can get you Spring flooding is beginning to happen in Helena, Mt in March 2014. Rivers are becoming extremely high and runoff is dangerous.

Spring is nearing in Montana, although we’ll probably get a bunch more snow before summer rolls around (don’t worry, we’re used to it…), that’s not about to put a damper on the wonderful weather we’ve been having. What might put a damper on it, however, are the spring floods that can be prevalent this time of the year.


According to FEMA, there are four main causes for spring flooding. While some of these causes may be more relevant to you in your area than others, you should still be aware of them all, because spring flooding can affect everyone.


 


Spring Thaw


If you live in an area that gets a lot of snow, this is a big one to look out for. When the weather warms up, snow can melt quickly, resulting in a river of runoff. According to FEMA, just one foot of compacted snow contains a gallon of water. Having all that snow melt quickly could quite literally open the floodgates and wash your home – inside and out. But it’s not just the melting snow that can get to you. Runoff joins up with rivers and streams quickly, which can then force them over their banks, causing excessive flooding.


 


Spring Rains


Over-saturated ground won't absorb any more water.

Downpours that last just a few hours or prolonged precipitation that can last for days are ingredients to the recipe for floods. Spring is known for its showers and wet weather, which brings renewal to the earth. While that’s just swell, it’s also a recipe for flooding. Once the ground receives too much rain, it becomes saturated and won’t take in any more. So what happens to the water it won’t let it? It will start piling up on top, spilling down hills and into anything that stands in its way.


Heavy rain is also dangerous in areas that were recently affected by fires. Forest fires burn the ground, making it more than difficult for water to seep in. Instead of going into the earth, it runs down those parched hills, flooding anything in its path.


 


Flash Flooding


Heavy rain form multiple storms or one massive thunderstorm can be too much for the ground to absorb fast enough. When this happens, you’ve got a flash flood. FEMA describes this as “rapid flooding of low-lying areas in less than six hours.” Drought-stricken areas can be a major contributor to flash floods as well, since the dry ground won’t absorb the rain. Flash floods are especially frightening due to the speed in which the waters rise. When a flash flood comes, your time for preparing are past.


 


Levees and Dams


The United States has thousands of miles of levees and dams, all of which are there to help protect us from flooding. However, these can weaken and erode – or even flood over and fail – during times of intense rain. One example of severe flooding from a dam is the Teton Dam Flood, in Idaho in 1976. This flood was catastrophic and caused massive amounts of damage to the communities it rushed through.


 


 


These are some of the main causes of flooding, but don’t be surprised if the waters rise in some other way. For even more ways you could be affected by floods, visit floodsmart.gov. They have a long list of flood causes, although many of them are very area specific.


So, now that you know some major flood threats, how will you prepare for them? Research the various flood threats within your area and prepare accordingly. For starters, we recommend investing in an emergency kit that’s easy to grab and take with you should you need to evacuate. After all, if the flooding gets bad enough, you could be without a home for quite some time. You’ll be grateful you have those resources to fall back on.


 If you do end up affected by spring flooding call SERVPRO at 406-952-1001 for the Great Falls, Mt area and 406-458-6008 for the Helena, Mt area.