What our Customers say...

Testimonials

We have enjoyed working with the Helena SERVPRO team very much. They took care of a Mold issue that was discovered during there Water Restoration. We will not hesitate to call SERVPRO again.

I just wanted to express my thanks for the prompt, courteous service of your Great Falls crew. This is the second time we have utilized SERVPRO. We were very happy with the quality and promptness of the service. When we recently purchased a new washer and dryer a sensor on the dryer kept indicating the vent was clogged. I tried to clean it out myself, but was unable to properly do so. SERVPRO solved the problem.

Recalling our HVAC vent cleaning a few months earlier, I called your office and someone arrived to our home within an hour. We scheduled the service for the next day. The crew showed up on time and were extremely thorough. The amount of clogged junk that came out of the system was amazing. The crew did a great job cleaning everything and reattaching the two deck boards they had to remove to access the vent outlet.

I will not hesitate to recommend SERVPRO in the future. All in all-a great experience from a very professional crew.

We have enjoyed working with the Helena SERVPRO team very much. They are prompt, courteous and careful with our building. They come in at budget and on time. When SERVPRO is finished everything is dry, swept up and clean. We will not hesitate to call SERVPRO again.

We are very pleased with the work we had done by SERVPRO of Helena & Great Falls. Our insurance business had flooded and SERVPRO was quickly out to help us. The professionalism and customer service was outstanding. The mitigation crew kept us informed of their progress and made sure there was very little to no intrusion during our business hours. We would recommend SERVPRO to anyone. Job well done.

I wanted to say thank you to SERVPRO for coming out to my house after hours to help me with a water damage. I came home from a trip to my basement completely flooded. My hot water heater failed which caused about 3 inches of water in the basement. I was pleased how fast SERVPRO was able to get out to my house, and how quickly they were able to get things dried out. Peyton with SERVPRO was also a great help with communication between me and my adjuster. All I can say is that I highly recommend SERVPRO.

I want to let you know how pleased we are with how everything turned out, and in particular your efforts at getting the various people to do the work which needed to be done. This was not a pleasant job, given the size of the crawl space and how big the size of the mouse and rat infestation was. However, you were able to find people who got the work done for a reasonable amount of money. Your crew did an Awesome job with the clean up. Thanks very much and I will be sure to recommend SERVPRO and let you know whenever I need your services again.

SERVPRO,

It is a please in dealing with your company. SERVPRO of Helena & Great falls provided excellent service and work. Please feel free to use me as a reference. It was a pleasure working with this company.

My Husband and I spend winters in Arizona. Upon checking our home on the evening of February 7, 2014, our son discovered that our pipes had froze during the -40 deep freeze the night before and in the thaw had flooded our entire basement, garage and a bedroom/bath upstairs. Our insurance provider Safeco called SERVPRO in Helena. SERVPRO arrived onsite the same night and started work. They not only had water to deal with but a couple inches of ice in the attached garage. When we arrived home they already had restoration progressing with carpets torn out, drywall cut out and drying equipment going. The crew were very responsive to our needs, supportive and professional. They were in and out checking the progress of the drying for 7 days. We have had no problem with mold because of their quick response and up-to date equipment. I would have no compunction in calling on SERVPRO again and would urge you to call them if ever in need of a restoration specialist.

Extremely patient team and persistent (in a good way). I am impressed with the customer service, teamwork and communication that I experienced thus far. I am also impressed with the extra mile that the team has gone for me. I am truly grateful!

Dear SERVPRO,

I greatly appreciate your exceptional customer service and careful water extraction after our washer leak. Not only did you dry everything, but you showed great empathy and offered many trouble-shooting solutions.

I highly recommend SERVPRO!

Belinda,

I just wanted to take time to thank you for the compassion and professionalism you gave with the passing of my uncle. You, Ryan and SERVPRO were wonderful to work with during such a tragic time.

I can't thank you enough!

I appreciate your service and your kind personel!

Thanks for the great customer service, we will be sure to recommend you to others!

Shout out to SERVPRO! They just finished cleaning our carpets and they look AMAZING! They were very professional and did an incredible job!! I highly recommend them to everyone!!!

Huge thank you to SERVPRO of Helena & Great Falls. We had an urgent need to have our carpets cleaned today. They were out to our house quickly and did an amazing job getting our carpets cleaned. If you ever have a need to have your carpets cleaned, I highly recommend them!!

For anyone needing clean up from flooding...SERVPRO is amazing. We flooded in our basement Thursday. To say things were a mess would be an understatement. These gentlemen came and treated our home with respect, worked their fannies off, and have kept in touch with us. They rock. I can't say enough positive things about them.

I tried to get some bad stuff out with my home cleaner and nothing worked. They came in and made short work of the problem! I can't even tell!

We had SERVPRO clean our carpets at the salon for an upcoming inspection.  Peyton, the service technician, accommodated our request to clean after the close of business.  He was very professional and thorough. 

SERVPRO is awesome! My house flooded a little over a year ago. SERVPRO came to the rescue in a very prompt manor, late into the evening on a weekend. The staff was very friendly, caring, sympathetic, and got right to work.

Great job!!!! The team was very professional and finished the job quickly!! Will refer to everyone I know!!! So glad SERVPRO is in Helena, MT!!!!

SERVPRO in Helena/Great Falls Montana did a great job for me. They restored my barn for me. The barn had become a mess over the years. The barn looks Great and when I look at it now I do so with pride. Thanks again SERVPRO.

SERVPRO of Helena & Great Falls was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.