What our Customers say...

Water Damage Testimonials

I wanted to say thank you to SERVPRO for coming out to my house after hours to help me with a water damage. I came home from a trip to my basement completely flooded. My hot water heater failed which caused about 3 inches of water in the basement. I was pleased how fast SERVPRO was able to get out to my house, and how quickly they were able to get things dried out. Peyton with SERVPRO was also a great help with communication between me and my adjuster. All I can say is that I highly recommend SERVPRO.

SERVPRO,

It is a please in dealing with your company. SERVPRO of Helena & Great falls provided excellent service and work. Please feel free to use me as a reference. It was a pleasure working with this company.

My Husband and I spend winters in Arizona. Upon checking our home on the evening of February 7, 2014, our son discovered that our pipes had froze during the -40 deep freeze the night before and in the thaw had flooded our entire basement, garage and a bedroom/bath upstairs. Our insurance provider Safeco called SERVPRO in Helena. SERVPRO arrived onsite the same night and started work. They not only had water to deal with but a couple inches of ice in the attached garage. When we arrived home they already had restoration progressing with carpets torn out, drywall cut out and drying equipment going. The crew were very responsive to our needs, supportive and professional. They were in and out checking the progress of the drying for 7 days. We have had no problem with mold because of their quick response and up-to date equipment. I would have no compunction in calling on SERVPRO again and would urge you to call them if ever in need of a restoration specialist.

Extremely patient team and persistent (in a good way). I am impressed with the customer service, teamwork and communication that I experienced thus far. I am also impressed with the extra mile that the team has gone for me. I am truly grateful!

Dear SERVPRO,

I greatly appreciate your exceptional customer service and careful water extraction after our washer leak. Not only did you dry everything, but you showed great empathy and offered many trouble-shooting solutions.

I highly recommend SERVPRO!

I appreciate your service and your kind personel!

SERVPRO is awesome! My house flooded a little over a year ago. SERVPRO came to the rescue in a very prompt manor, late into the evening on a weekend. The staff was very friendly, caring, sympathetic, and got right to work.

Great job!!!! The team was very professional and finished the job quickly!! Will refer to everyone I know!!! So glad SERVPRO is in Helena, MT!!!!

SERVPRO of Helena & Great Falls was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.