Recent Posts

Carefully Addressing Mold Damage Threats in Helena Properties

5/22/2022 (Permalink)

warehouse with SERVPRO equipment, a technician, and a van Regardless of which room is affected, complete mold damage remediation is essential. Contact SERVPRO for certified technicians and the right equipment

Mold Damage Cleanup and Restoration with SERVPRO in Helena Gets Results

Along with the water or moisture issues that brought it on, black mold can significantly impact your Helena property. Once you suspect mildew and mold development, it requires various actions, including remediation with detailed cleaning and repair. The threat to your property worsens the longer that possible microbial threats are unresolved, leading to the potential for costly secondary damage. The good news for area homeowners and businesses is that SERVPRO is available with a whole team of experienced mold remediation technicians that work to clean up the damage and mitigate loss. Once we get finished, your property will receive the Certified: SERVPRO Cleaned seal of approval.

Why Call on SERVPRO with Suspected Mold Damage?

It is not usually not easy to recognize mold issues within your home or business. Should you suspect mold damage in Helena, it is recommended to call in the help of skilled professionals to begin the assessment and cleanup. SERVPRO understands the power of an active mold colony, and we have the best tools, methods, and IICRC-certified technicians to handle your project. In the meantime, the following things that you can look for that may be telling you mildew or black mold is present:

  • Visible Patches – Carpeting, drywall, ceilings, and cabinet interiors may show visible signs of mold colonization. Mold comes in many forms, including black spots, fuzzy gray patches, or pink and green mold (often found in bathrooms near showers and tubs).
  • Dampened Surfaces – Any surfaces located in areas of your home with excessive humidity or stay wet to the touch are prone to microbial growth.
  • Musty Odors – The primary indicator that mold is developing will be musty, foul odors in certain areas of your home. This may include closets, kitchen or bathroom cabinetry where plumbing is located - around tubs, showers, toilets, etc. 

Why Does Mold Damage Cause Destruction in My Home?

Many homeowners remain unaware that mold is developing until it has already taken hold. All mold needs the proper temperatures, humidity levels, and organic food sources to survive and thrive. Because some optimum food sources include drywall and wood particles, it can lead to substantial damage to your interior and even structural elements if not controlled.

SERVPRO Has Proven, Efficient, And Safe Mold Remediation Solutions

We arrive on your property to begin an assessment, mitigation, and cleanup. Containment barriers get put into place using poly sheeting and negative air pressure. This gets done to keep spores from traveling into unaffected areas of your home during mold cleanup. We also have to address mold spores on a surface level, including options such as:

  • Surface cleaning – We have sporicidal solutions and chlorine products to help address active mold threats.
  • Abrasive cleaning – In some instances, we have other mediums such as soda blasting to help remove surface mold without causing damage to the building materials. 
  • Mechanical actions – Our technicians may use sanding methods to remove a small surface layer from wood framing, often eliminating the need for removal and reconstruction.
  • Controlled demolition – With the help of trusted area contractors, building materials deemed unsalvageable due to mold infestation get removed and replaced with all-new materials. In some instances, partial removal of drywall, flooring, carpeting, and other materials can help to lower your mold remediation costs.

We are Here for Both Residential and Commercial Mold Remediation Efforts

With our ability to scale to meet the needs of each customer, SERVPRO is there for small household mold infestations or more significant commercial properties. We get to work quickly to return your property to pre-mold condition, “Like it never even happened.”

SERVPRO of Helena & Great Falls is here whenever you have issues with mold damage. We get there quickly and work safely and efficiently to get you results. Call us at (406) 458-6008 or request help online.

Helena Residents Deserve Safe, Efficient Water Damage Cleanup

5/22/2022 (Permalink)

ceiling paint bubbling in a kitchen with water damage Have water damage in your Helena home? SERVPRO is prepared with restoration equipment and experienced technicians. Call us today!

Call SERVPRO 24/7 in Helena for Water Damage Restoration Assistance

Even with precautions in place, there can be times when your home or business sustains water damage. This could be a malfunctioning appliance, failing plumbing with a hidden water leak, burst pipes, or a significant water spill. Secondary damage and black mold growth are possible when you do not promptly address the water issue. SERVPRO is there whenever Helena property owners require assistance with water restoration, working to restore versus replace whenever possible. With our 24/7 availability, We’re Faster to Any Size Disaster.

You could face many common challenges in terms of water damage in Helena. SERVPRO features skilled water restoration technicians (WRT) who know how to adapt to meet such challenges based on each project. With our scalability and elite disaster response team, you can also look to us for sudden flood damage from storms and other disastrous events. 

We are a Trusted Name in the Restoration Industry

Just a sampling of things that you can count on when you contact us for water removal services and restoration include:

  • Rapid response times – we are available around the clock, all year long
  • Reputation – we are a trusted name in the restoration industry
  • Community – we are locally owned and operated with a vested interest in the greater Helena area
  • Scalability – we are there for residential and commercial customers, regardless of the size and scope of the water damage restoration project

What Training Does a SERVPRO Technician Have?

To be successful with water damage calls requires a great deal of training in the science of drying, known as psychrometry. Our team members receive ongoing training in water mitigation, damage assessment, and all related areas as set forth by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Each team that heads out contains specialists in one or more of the following areas:

  • Water damage restoration
  • Advanced structural drying (ASD)
  • Mitigation awareness
  • Mold cleanup
  • Carpet and upholstery cleaning
  • Odor control and more

Never Wait When a Water-Related Emergency Happens

No matter the source of the water damage, water removal services must begin as soon as possible. Failing to do so could bring costly secondary damage or mold and mildew growth. SERVPRO arrives fast to start the assessment of the damage so we can select the best tools for the job. We have an extensive inventory of equipment at our warehouse, including:

  • Water pumps and extractors scalable to each size and type of project
  • Generators to ensure a power source should your electric supply become compromised
  • Air movers and industrial-grade dehumidifiers to speed drying and restore relative humidity (RH)
  • Air scrubbers with HEPA filtration to tackle musty odors and remove airborne particulates
  • EPA-registered antimicrobial and cleaning agents

What About Contents that Come Into Contact With Water?

Our pack-out services help relocate affected contents for drying/cleaning or safe storage if you have contents or inventory impacted by water. Our specialized technicians carefully assess, sort, label, and list everything to ensure a paper trail for each item. Some items may get moved to staging areas or our warehouse for further cleaning, while others get packed up and moved out to reside in our climate-controlled warehouse during the restoration project. Moving items out to get stored helps free up space for our technicians to work.

SERVPRO is Here for Helena Commercial Properties Dealing with Water Damage

Water issues call for a prompt response, whether you have a small eatery or a large-scale manufacturing company. We are available for our area commercial customers to handle any size or type of water-related emergency so that you can feel confident your business does not miss a beat. Be sure to talk with us about developing your Emergency READY  Profile (ERP) to prepare for an emergency on your commercial property!

SERVPRO of Helena & Great Falls is there whenever you require help with water damage. Request help online or give our customer care team a call at (406) 458-6008 for more details.

Fire Damage Restoration with Skilled Technicians in Helena

5/22/2022 (Permalink)

kitchen with fire damage and insulation falling from the ceiling House fire cleanup in Helena starts when SERVPRO demolishes and removes non-salvageable materials. The first step in fire damage mitigation.

SERVPRO is Available in Helena 24/7 with Effective Fire Damage Restoration

Commercial and residential fires, while different, have many things in common. Any fire event creates challenges regarding smoke remediation and fire damage cleanup. If you have been through a recent fire on your Helena property, you deserve to get results fast in terms of cleanup and restoration. SERVPRO understands not only the basic principles of cleaning and repair but also brings innovative methods to each project we get called to address. We take the time necessary to do it right to get back to life as you knew it before the fire. With our fire and smoke restoration technicians (FSRT), your property will be “Like it never even happened.”

It is normal to become stressed and overwhelmed when starting the process of handling your fire damage in Helena. SERVPRO features IICRC-certified technicians who can work on assessing the damage as soon as first responders on the scene deem your property safe for entry. Our crew chief uses the findings from the inspection to select the best equipment and processes for the job, and we adjust as we go to achieve the best results. This includes scalability for our sizable commercial clients in the Greater Helena area.

What Everyone Should Know About the Impact of Fire Damage

  • Fire affects more than just the materials burned
  • Structural elements must get inspected for safety and integrity
  • Smoke and soot residue infiltrate belongings and materials
  • Water damage is often present due to the process of extinguishing the flames
  • Multiple cleaning and restoration efforts might be required to achieve the best results

How Soon can SERVPRO Arrive to Begin House Fire Cleanup?

Fire impacts many areas, not just where it originated or spreads. Smoke particles are intrusive and often make their way throughout your home on air currents or your HVAC system. SERVPRO gets there fast, with our Green Fleet at your door within four hours of your initial contact with our customer care representatives. This allows us to start the assessment to begin removing unsalvageable materials and charred debris. 

  • Our technicians are trained and ready to handle fire-damaged homes and businesses, including immediate tarp-up and boarding services to protect your property during restoration.
  • We select the proper solutions based on the layout of your home or business, the types of materials burned, and any unique challenges.
  • SERVPRO smoke remediation involves handling the removal of soot residues and ash while having containment barriers in place to keep particles from getting tracked into unaffected areas of your property.

Industrial-Grade Tools and Equipment Make All the Difference

SERVPRO has access to an immense inventory of equipment in our warehouse, allowing us to select the correct number of pieces for any job we get called to. Some of the tools of the trade you may see us using during your fire damage restoration project include:

  • Pumps and extractors to handle standing water from extinguishing the blaze
  • Air scrubbers with HEPA filtration
  • Hydroxyl generators and ozone technology
  • Ultra-low volume (ULV) foggers
  • Thermal fogging equipment
  • Odor counteractant beads, granules, or pellets

Could Commercial Fire Restoration Save Time and Money?

As a business owner, you want to save time while remaining prudent about finances. Let the trained professionals handle everything for you rather than having your in-house maintenance team attempt DIY fire cleanup. Not only do we thoroughly inspect all areas for safety risks and possible hazards, but we have the manpower to get your restoration project completed in a fraction of the time. Ask us about putting together your Emergency READY Profile (ERP) to help you remain prepared in the future for any fire or water restoration needs!

When faced with fire and smoke damage, SERVPRO of Helena & Great Falls is available to help 24-hours a day. Call us at (406) 458-6008 or request assistance online.

Why SERVPRO is the Trusted Choice for Fire Damage Restoration in Helena

5/21/2022 (Permalink)

smoke coming through the crack beneath the door into another room Many issues remain after the fire fighters leave. Contact SERVPRO 24/7 for a custom plan to mitigate the fire damage situation in your home.

Full-Service Fire Damage Mitigation and Cleanup in Helena Are Why SERVPRO Must Be Your Call

The aftermath of a fire is a cleaning and deodorizing challenge like none other in Helena. Fortunately, most homeowners never are forced to rise to the test, but if you and your family find yourselves facing the smoke, soot, odor, and debris, professional help is available. Fire results in incredibly toxic, corrosive, and it is challenging to remove soiling and highly pungent odors, why we invest in comprehensive training in the restoration industry best practices for our technicians. 

Containment to Preserve Air Quality 

One strategy we use to attack the many ways fire damage affects your Helena home is to contain the affected area. Preventing drift of the smoke and soot is crucial. Otherwise, every surface and space in your home can attract soot and smells. Using 6 mil polyethylene barriers and sealing the perimeter of the fire damage abatement workspace not only keeps residues in check, but it is also a practical step to control odors. Forcing contaminants through HEPA filters and venting to the outdoors is also useful and why we use negative pressure air scrubbers. 

Matching Cleaners and Techniques to Particular Soils 

Three principle types of soot present in household fires -- dry and ashy, thick and wet, and protein-based. Each has preferred methods for removal, based on research and success in the field. If the evaluation of the residues in your home is incomplete or erroneous, efforts taken to clean soot away can instead cause smearing or staining. This concern is why SERVPRO ensures our assessors are up to date on their Institute of Inspection, Cleaning and Restoration Certification (IICRC) training. 

Employing Innovative Technology to Fire Damage-Based Odor 

If thorough cleaning of the air and surfaces does not result in the elimination of smoky odors, we consider other options. The tiny particles of soot that carry the smells can hide in crevices and even in HVAC systems. Using masking agents is an option, but is not acceptable as a long term option. This struggle is why SERVPRO explores other options like thermal fogging, ozone machines, or hydroxyl generators for odor removal. Alterations in the chemical composition of the odor-bearing soot neutralize the smell.  

World-class training and investment in advanced equipment are why SERVPRO of Helena & Great Falls responds to fire damage with assurance and delivers fast and successful results. Call round the clock at (406) 458-6008 for a rapid assessment and restoration plan based on best practices.

Our Experts Act Fast In Helena After A Flood

5/21/2022 (Permalink)

a flooded apartment with water covering the floor and furniture everywhere Dealing with flooding and subsequent flood damage in your home can certainly seem overwhelming. Our team is standing by with water removal equipment.

Flood Damage in Your Helena Home can Cause Structural Changes

When flooding happens in your Helena neighborhood, advisories are shown on television regarding the dangers of flowing water, especially in low-lying sections of the road. This same force affects the structural framework of houses. While a house collapsing from flooding rarely happens, the damage can affect other elements inside the residence.

When we mitigate homes in Helena with flood damage, we remove the most damaged materials first. Removing carpeting, drywall, and paneling lets us see the extent of flood damage to floors and the frame. It also allows us to get direct air currents moving the moisture out of these components, helping them dry out rapidly. 

Inside crawlspaces and recessed areas of the home, mud and silt may have collected during the flood. We need to remove this debris as soon as possible to help decrease the amount of moisture in the property. This also removes copious amounts of microscopic organisms. 

During this stage, as in many others, we wear personal protective equipment (PPE) to ensure our safety. Even in areas that your family never enters, we spray the surfaces down with clean water and then apply an antimicrobial spray. We then dry these areas so our building crew can check for warping of beams, displaced studs and support systems, and ensure your house remains stable.

Other changes because of the water’s force can happen on ground floors, above crawl spaces. Having these opened up lets us check for warping, weakened joints, and gives us an opportunity to brace any areas needing such reinforcement.

When the wood frame dries completely, we can reinstall drywall or paneling. Also, with the flooring, we can check for any trip hazards that may have developed before the water receded. We want the flooring to dry completely before installing carpet or other flooring, as this avoids trapped water and microbial growth.

SERVPRO of Helena & Great Falls helps our neighbors recover after disasters like flood damage. Call (406) 458-6008 and we can help your family by making it “Like it never even happened.”

Repairing Commercial Water Damage in Helena

5/5/2022 (Permalink)

Inside of clothing store Water not only damages inventories, but also your store's structure. Remove the water quickly. Call SERVPRO!

SERVPRO Provides Help with Commercial Water Restorations in Helena

One day you could walk into your clothing store and find puddles of water from a broken pipe. Once moisture enters your store from a leak, your building materials can start to soak up water, and your relative humidity can rise. Since mold can start to grow in 48 hours if organic materials stay wet, it is essential to remove all moisture in the air and water that has saturated your contents and building materials.

When working on repairing commercial water damage in Helena, our SERVPRO technicians start by figuring out where the water went and what items in your store got wet. We can use moisture sensors to see what sections of your carpet got wet. We can utilize penetrating and non-penetrating moisture meters to test moisture levels of building materials like your drywall, cabinets, and wall studs. We can also use a hygrometer to test the relative humidity to determine how much moisture we need to remove from the air.

We can perform the following services to remove moisture from your structure:

After the inspection process, we can then start to take steps to remove moisture from your wet contents and building materials. For example, if your drywall got wet from water from the floor soaking into it, it could have to be replaced. If only part of your drywall got ruined, we could make a "flood cut."  We do this by cutting and removing the drywall a foot or two up from the ground to allow for airflow inside your wall cavities.

If you ever work at your clothing store one day and step in a puddle, call SERVPRO of Helena & Great Falls at (406) 458-6008.

Advantages Of Commercial Water Damage Cleanup in Helena

4/28/2022 (Permalink)

puddle of water on hardwood floor When commercial water damage is the problem, call SERVPRO of Helena & Great Falls at (406) 458-6008.

Benefits of Commercial Water Damage Cleanup for Helena Businesses

When a commercial water damage event happens in any professional building or retail store, faster cleanup lessens the loss.

The equipment used for commercial water damage mitigation in Helena properties can make a difference in the amount of loss. Incomplete water extraction through the use of wet/dry vacuums used by the regular janitorial crew.

SERVPRO technicians use pumps with wands that use various attachments such as weighted extractor heads for carpet and squeegees for tile, slab, and hardwood flooring. The techs commonly do several passes to pull out the maximum amount of moisture, reducing the drying phase of mitigation.

The drying phase of water loss cleanup is another difference. Even industrial-grade fans cannot compete with the power that comes from the centrifugal air movers. These machines deliver airflow at such a high velocity; it causes embedded moisture to rise where the dehumidification equipment captures it. These air movers create a cycle of progressively drier air that rapidly brings down the air moisture levels.

To ready the property for reopening, the technicians wipe down the premises with their cleaning agents, many of which are exclusive to SERVPRO, such as their Orange cleaner.

When commercial water damage is the problem, call SERVPRO of Helena & Great Falls at (406) 458-6008. The certified techs have the experience and equipment to restore properties to their preloss condition, “Like it never even happened.”

Flood Damage in Your Helena Home

4/21/2022 (Permalink)

flooded bedroom; water rising about half way on bed Count on the training, equipment, and experience of SERVPRO to mitigate and remediate storm and flood damage to your home.

Spring Melt and Storms Can Bring Flood Damage to Helena

Although the past winter months in Helena have been drier than average, homeowners cannot rely on a lack of snow when preparing for the possibility of spring flooding. As the warmer months approach, snowmelt joins with rains as potential flooding risks. Low temperatures dip to or below freezing into April, freezing the ground, and leaving it unable to absorb rain runoff. With nowhere to go but overland, torrential rains leading to flash flooding can get into basements and crawl spaces.

Fast, Safe Response Is Crucial After Flooding

You have no time to wait when storms bring flood damage to your Helena home. If water collects in the lower levels, deterioration of building materials begins immediately. Our team has comprehensive Institute of Inspection Cleaning and Restoration Certification (IICRC) training in water damage recovery, including scoping and accommodating safety concerns like electrical and slip and fall hazards.

Water Extraction Challenges

Swiftly removing the water is the priority after contamination considerations are met. Floodwaters also bring far more than moisture into your home. They sweep over the ground and pavement, picking up chemicals, organic waste, and even sewage if the storm drains are overwhelmed. Waste drains inside your home can back up after overland flooding. SERVPRO crews manage the contamination complications in a variety of ways:

  • Broadcast spraying of disinfectants at the beginning of the project
  • Shoveling out silt and other solid debris for appropriate disposal before pumping or extraction
  • Erecting a negative pressure air scrubbing system in the workspace to prevent drift of hazardous airborne pathogens
  • Containment of the contaminated water for disposal following local regulation

Cleaning and Drying

After extracting all the liquid water and checking for any trapped behind structural components in recesses and building cavities, the SERVPRO crew focuses on cleaning and disinfection. We match the soiling to our proprietary cleaning products, making sure we remove all residues. Application of EPA-registered antimicrobials follows to inhibit mold growth and kill remaining pathogens. Finally, we use moisture data gathered throughout the project to determine drying goals. Using air movement, temperature manipulations, and dehumidifiers, we bring the moisture levels in your home back to normal.

Count on the training, equipment, and experience of SERVPRO of Helena & Great Falls to mitigate and remediate storm and flood damage to your home. We respond to your call 24/7 at (406) 458-6008.

Some Steps to Fire Damage Remediation Success in Helena

4/6/2022 (Permalink)

fire damaged room The soot and smoke that cover everything after a fire can seem quite overwhelming. Contact SERVPRO for effective fire damage remediation services.

A Little Fire Damage in Helena Kitchen Gets Complete Cleanup

The kitchen is one of the most common areas where fire damage occurs in homes across the United States. Frequently seen situations involve protein-based fires emanating from food cooking in the oven, microwave, or a pan on the stove. 

Unless water gets used to extinguish the blaze, particularly with hot oil, the fire damage in Helena kitchens is often minor, and homeowners usually wipe up the visible smoke residues themselves. This action can lead to more loss and grind odor-causing soot into surfaces.

Protein fires deposit a nearly invisible but very pungent residue around the kitchen area. Solvent-based cleaners get used by SERVPRO to release the grip the smoke damage has on surfaces and wipe cleanly away. In the case of dry smoke, the techs lift it away using specialized sponges without marring the surface they are cleaning. 

Once the smoke and soot get wiped away, SERVPRO techs determine the nature of odor control applications that the kitchen needs. For light smoke odors, time-release gel pellets may be enough. When the scent left behind calls for more significant measures, they have equipment that neutralizes odors at the molecular level.

SERVPRO of Helena & Great Falls at (406) 458-6008 stands ready to help local homeowners with any size fire damage restoration. The certified techs bring the house to its preloss condition, "Like it never even happened."

Environmental Conditions for Fast Great Falls Home Drying

3/23/2022 (Permalink)

small, red toy house sitting in puddle of water No matter when you make the call, we have technicians who can assist you.

SERVPRO Uses the Elements to Their Advantage in Drying Your Great Falls Home After Water Damage

Drying out a Great Falls property after water losses of any size or severity can require understanding the sciences of moisture removal and evaporation. A balance between three distinct elements can maximize the drying efforts of our SERVPRO professionals when we first arrive at your compromised address. Manipulating any one of these elements can improve recovery efficiency provided that the other connected conditions maintain the balance.

Between the temperature of the drying zone, the airflow throughout this region, and the humidity levels, our technicians must control these elements to remove water damage from Great Falls homes. A better understanding of the individual effects of these sciences can showcase the connections between each branch of this drying process.


Cold temperatures can slow down the effectiveness of drying approaches. To establish a drying zone, containment practices can make the affected region easier to warm to promote thorough moisture removal from materials and the environment. While air movers and other drying equipment can exhaust warmer air that can elevate the temperature, we can also directly impact the damaged area with portable electric heaters.


Direct airflow against saturated materials can help to alleviate moisture concerns and potentially prevent the need for tear-out and reconstruction. Drying construction materials and contents can leave a cool-air barrier resting just above the surface, which can often get removed with the application of direct airflow like our centrifugal air movers.


Maintaining a balance in all these drying elements means adjusting moisture removal equipment to meet the demands of elevated humidity levels. With air movers and other drying tools trained at wet surfaces and regions of the house, evaporation can elevate moisture content levels in the environment. In most cases, this demands a careful balance between an air mover and a dehumidifier to maximize the drying process for our SERVPRO team.  

A balance of the three facets of drying can make your home's mitigation and restoration efforts more efficient and cost-effective. However, we can help when water damages threaten your property, give our SERVPRO of Helena & Great Falls team a call at (406) 458-6008.